Privacy policy
Updated 3rd July 2025
Introduction
This Privacy Policy explains how AutoWatt Energy Ltd (“AutoWatt”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
We are committed to protecting your privacy and ensuring transparency in how we use your data.
Who we are
AutoWatt Energy Ltd
Registered in the United Kingdom
Email: support@autowatt.energy
Website: https://autowatt.energy
Data Controller: Garreth Freeman (Founder)
What information we collect
We collect the following categories of personal data:
a) Information You Provide Directly:
Full name
Company name
Email address
Phone number
Any information submitted via contact forms, demo booking, surveys, or email correspondence
b) Automatically Collected Data:
IP address
Browser type and version
Pages visited and time spent on our site
Referral source (e.g., Google, LinkedIn)
Device information
Cookie and tracking data
c) Data From Third Parties:
Business information from public sources or partners (e.g., CRM integrations, analytics providers)
How we use your data
We use your data to:
Provide access to our services, demos, and sample reports
Respond to enquiries or support requests
Improve our website, products, and user experience
Send newsletters or marketing communications (only with your explicit consent)
Conduct internal analytics and usage research
Comply with legal obligations
We rely on the following legal bases: consent, contractual necessity, legal obligation, and legitimate interest.
Who we share your data with
We may share your personal data with trusted third-party service providers, strictly for operational purposes, including:
Website analytics providers (e.g., Google Analytics)
CRM and email marketing platforms (e.g., HubSpot, Mailchimp)
Hosting providers
Legal or regulatory authorities if legally required
All third parties are bound by confidentiality and data processing agreements to ensure your data is secure.
Data retention
We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory obligations. If you request deletion, we will securely erase your personal information unless retention is required by law.
Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct any inaccurate data
Delete your data (“right to be forgotten”)
Restrict or object to certain types of processing
Withdraw consent at any time
Data portability (request a copy of your data)
To exercise your rights, email: support@autowatt.energy
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk
Cookies and Tracking
We use cookies to improve user experience, track website usage, and enable core site functionality.
You can manage cookie preferences through your browser settings.
For more detail, please see our [Cookie Policy].
Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption, secure hosting, and access control.
However, no method of transmission over the internet is 100% secure. We encourage you to contact us immediately if you believe your data has been compromised.
International Transfers
We may store or process your data outside the UK (e.g., in the EU or US) with providers that offer adequate protectionunder UK GDPR (such as through standard contractual clauses or adequacy decisions).
Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from children.
Changes to this policy
We may update this policy periodically. We will notify you of material changes via email (if you have opted in) or via a banner on our website.
Last updated: 3rd July 2025
Contact
If you have any questions about this Privacy Policy or how we handle your data:
AutoWatt Energy Ltd
Oldham, Greater Manchester, UK
Email: support@autowatt.energy